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Arrange a Callback Busy or Unanswered – Page 11
Arrange a Callback
If the extension you call is busy or does not answer, you can set a callback. When
that extension becomes free or is next used, your phone rings. When you answer,
the other extension rings. After setting a callback you can make other calls, the
callback will not take place if you are busy. You can only arrange one callback at
any time.
The Ringer Timeout sets how long a callback rings at your extension before
cancelling (see page 17). The system also cancels callbacks that have not taken
place after a period set by the System Manager (the default is 2 hours).
To arrange a Call Back
:
1. Dial 2.
2. The system ends your call unless you already have a callback set.
3. Replace the handset.
Camp On and Wait
If the extension you call is busy, you can 'camp on' and wait. This flashes the lamp
on the busy extension if it is an INDeX phone. If it is an INDeX display phone, the
display shows your name and number. While camped on, you cannot make or
receive any other calls.
To Camp On to a busy extension:
1. Dial 3. Do not
replace the handset as this ends the call and the camp on.
INDeX 11.0 Standard Telephone User's Guide Busy or Unanswered – Page 11
38DHB0002UKHD Issue 1 (10/05/2004) Arrange a Callback