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Copyright 2001, Avaya, Inc.
All Rights Reserved
Notice
Every effort was made to ensure that the information in this book was
complete and accurate at the time of printing. However, information is
subject to change.
Avaya Web Page
The World Wide Web home page for Avaya is:
http://www.avaya.com
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications system by
an unauthorized party (for example, a person who is not a corporate
employee, agent, subcontractor, or working on your company’s behalf).
Be aware that there may be a risk of toll fraud associated with your system
and that, if toll fraud occurs, it can result in substantial additional charges
for your telecommunications services.
Avaya Fraud Intervention
If you suspect you are being victimized by toll fraud and you need techni-
cal support or assistance, call the appropriate Avaya National Customer
Care Center telephone number. Users of the MERLIN®, PARTNER®, and
System 25 products should call 1 800 628-2888. Users of the System 75,
System 85, DEFINITY® Generic 1, 2 and 3, and DEFINITY® ECS prod-
ucts should call 1 800 643-2353.
Providing Telecommunications Security
Telecommunications security of voice, data, and/or video communications
is the prevention of any type of intrusion to, that is, either unauthorized or
malicious access to or use of, your company’s telecommunications equip-
ment) by some party.
Your company’s “telecommunications equipment” includes both this
Avaya product and any other voice/data/video equipment that could be
accessed via this Avaya product (i.e., “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, sub-
contractor, or working on your company’s behalf. Whereas, a “malicious
party” is anyone, including someone who may be otherwise authorized,
who accesses your telecommunications equipment with either malicious or
mischievous intent.
Such intrusions may be either to/through synchronous (time-multiplexed
and/or circuit-based) or asynchronous (character-, message-, or packet-
based) equipment or interfaces for reasons of:
• Utilization of capabilities special to the accessed equipment
• Theft (such as, of intellectual property, financial assets, or toll-facil-
ity access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration, regardless
of motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated
with your system and/or its networked equipment. Also realize that, if
such an intrusion should occur, it could result in a variety of losses to your
company including, but not limited to, human/data privacy, intellectual
property, material assets, financial resources, labor costs, and/or legal
costs.
Your Responsibility for Your Company’s Telecommunications
Security
The final responsibility for securing both this system and its networked
equipment rests with you – an Avaya customer’s system administrator,
your telecommunications peers, and your managers. Base the fulfillment
of your responsibility on acquired knowledge and resources from a variety
of sources including, but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and
your peers should carefully program and configure your:
• Avaya-provided telecommunications systems and their interfaces
• Avaya-provided software applications, as well as their underlying
hardware/software platforms and interfaces
• Any other equipment networked to your Avaya products
Avaya does not warrant that this product or any of its networked equip-
ment is either immune from or will prevent either unauthorized or mali-
cious intrusions. Avaya will not be responsible for any charges, losses, or
damages that result from such intrusions.
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio-
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interfer-
ence at his own expense.
Part 15: Class B Statement. This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio-frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient the receiving television or radio antenna where this may be
done safely.
• To the extent possible, relocate the receiver with respect to the tele-
phone equipment.
• Where the telephone equipment requires ac power, plug the tele-
phone into a different ac outlet so that the telephone equipment and
receiver are on different branch circuits.
Part 15: Personal Computer Statement. This equipment has been certi-
fied to comply with the limits for a Class B computing device, pursuant to
Subpart J of Part 15 of FCC Rules. Only peripherals (computing input/out-
put devices, terminals, printers, etc.) certified to comply with the Class B
limits may be attached to this computer. Operation with noncertified
peripherals is likely to result in interference to radio and television recep-
tion.
Part 68: Network Registration Number. This equipment is registered
with the FCC in accordance with Part 68 of the FCC Rules.