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9-4 Issue 1 July 2001
Resetting and Power Cycling the IP
Telephon e
Reset your IP Telephone when other Troubleshooting suggestions do not correct
the problem. Use a Power Cycle with the approval of your System Administrator
only when a reset does not resolve the problem.
Resetting your phone
This basic reset procedure should resolve most problems.
1. Press .
2. Using the dial pad, press the following keys in sequence: 73738#
The display shows the message "Reset values? * = no # = yes."
3. Choose one of the following:
4. Press # to restart the phone or * to terminate the restart and restore the
phone to its previous state.
NOTE:
Any reset/restart of your phone may take a few minutes.
If you want to Then
Reset the phone without
resetting any assigned
values
Press * (asterisk).
A confirmation tone sounds
and the display prompts
"Restart phone? * = no # =
yes."
Reset the phone and any
previously assigned
(programmed) values
(Use this option only if your
phone has programmed,
static values)
Press # (the pound key).
The display shows the
message "Resetting values"
while your IP Telephone
resets its programmed
values, such as the IP
address, to its default
values, and re-establishes
the connection to the server.
The display then prompts
"Restart phone? * = no # =
yes."