Filter
Top Products
4610/5610 Phone Page 54
15-601124 Issue 05a (16 July 2009)IP Office
8.6 Parking Calls
You can park one or more calls; allowing you to make and receive other calls. You can also arrange for the parked call to
be retrieved by another extension.
The system only allows calls to be parked for a short while before reconnecting them to the user who parked the call; the
default setting is 5 minutes. Once the set time is reached, the parked call will ring back if your extension is idle.
Note
· To park a call using the short codes, the call must first be put on Hold .
To park a call to be picked up by any extension:
· Dial *37*N# - Where N is the slot id you have assigned.
Inform your colleagues of the parked call and the slot id you have assigned.
To Un-park a call from another extension:
· Dial *38*N# - Where N is the assigned slot id.
To Park a call to your local extension:
· Dial *37*#
When you park a call to your local extension, it is automatically given a slot id number based on your extension
number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9.
For example: if your extension is 201, the first parked call will be given the slot id 2010.
To Un-park a call on your local extension:
· Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be unparked
Note
· Feature keys can be setup to park and un-park calls. If required, contact your administrator.
8.7 Private Call
The Private Call feature is used to prevent any intrusions during the call. Private call can be activated either before or
during a call and will set the phone status to 'cannot be intruded' until you switch the Private Call feature off.
If you place a call to an extension with Private Call on, you will hear the Number Unobtainable tone.
Note
· Private call is not a default feature. If you require this option, contact your administrator.
8.8 Ring Back
If your system administrator has allocated you the Ring Back When Free feature you can:
1. When you call an extension that does not answer or is busy, press RBak to set a callback on that extension.
2. When the extension you called becomes free, your phone will ring (a burst of three rings). Lift the handset and the
extension is called automatically.
3. Lift the handset and the extension is called automatically.
19