AT&T EP5632/EP5632-2 Answering Machine User Manual


 
98
Appendix
The messages
on the system
are very difficult
to hear.
Press VOLUME on the side of the handset or on the telephone base to
increase the speaker volume.
Make sure your remote access code is correct (see page 53).
Make sure you are calling from a touch tone telephone. When dialing a
number, you should hear tones. If you hear clicks, then it is not a touch
tone telephone and cannot activate the answering system.
The answering system may not detect the remote access code when
your announcement is playing. Wait until the announcement is over
before entering the code.
There may be interference on the telephone line you are using. Press the
dial pad keys firmly when dialing.
The answering
system does
not respond
to remote
commands.
The messages
on the
answering
system are
incomplete.
If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after four minutes.
If the caller pauses for more than seven seconds, the system stops
recording and disconnects the call.
If the memory on the system becomes full during a message, the system
stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
Common cure
for electronic
equipment.
If the telephone is not responding normally, try putting the cordless
handset in the telephone base or the charger. If it does not seem to
respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the cordless handset and the spare battery in
the telephone base.
Wait a few minutes before connecting power to the telephone base.
Re-install the battery pack and place the cordless handset into the
telephone base or charger.
Wait for the cordless handset to synchronize its connection with the
telephone base. To be safe, allow up to one minute for this to take
place.
The
announcement
message is not
clear.
When recording the announcement, make sure you speak in a normal
tone of voice about nine inches from the telephone base.
Make sure there is no background noise (television, music, traffic, etc.)
when recording.
The answering
system does not
record message.
Make sure the answering system is on.
Make sure the memory of the answering system is not full.