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Appendix
There is noise
or interference
during a
telephone
conversation.
-OR-
My calls fade
out or cut in
and out when
I am using
the cordless
handset.
• The handset may be out of range. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same circuit as
the telephone base can cause interference. Try moving the appliances or
telephone base to another outlet.
• Other electronic products can cause interference to your cordless
telephone. Try installing your telephone as far away as possible from the
following electronic devices: wireless routers, radios, radio towers, pager
towers, intercoms, room monitors, televisions, VCRs, personal computers,
kitchen appliances, and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is
normal to experience static on your telephone while the microwave oven
is operating. Do not install this telephone in the same outlet or near a
microwave oven.
• If your telephone is plugged in with a modem or a surge protector,
plug the telephone (or modem/surge protector) into a different location.
If this solves the problem, re-locate your telephone or modem farther
apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting the operating range.
Trying moving the base to another location, preferably a higher location
for better reception.
• Disconnect the telephone base from the modular jack and plug in a
corded telephone. If calls are still not clear, the problem is probably in
the wiring or local service. Contact your local service company (charges
may apply).
• Do you have DSL service? If yes, you need to have a DSL filter installed
at every telephone jack that has a telephone connected to it. Contact
your DSL service provider for filter information.
I cannot dial out.
• Make sure there is a dial tone before dialing on the HOME line. It is
normal if the cordless handset takes a second or two to synchronize with
the telephone before producing a dial tone. Wait an extra second before
dialing.
• If the other telephones in your home are having the same problem, the
problem is in the wiring or local service. Contact your local telephone
company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other
appliances may cause the telephone to not dial out properly. If you
cannot eliminate the background noise, first try muting the cordless
handset before dialing, or dialing from another room in your home with
less background noise.
I hear other calls
when using the
telephone.
• Disconnect the telephone base from the telephone jack. Plug in a
different telephone. If you still hear other calls, the problem is probably
in the wiring or local service. Call your local telephone company.