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TROUBLESHOOTING TABLE (CONTINUED)
Trouble
Possible Cause
Do this
If
Then
You have difficulty
Faulty network inter-
5.
Replace the network inter-
the trouble still appears on the
your outside telephone lines are
placing outside calls
face line adapter
face line adapter with another
basic telephone
faulty. Report the trouble to your
from more than one
one. Plug the basic
local telephone company
voice terminal.
telephone into each of the
representative.
(continued)
jacks, and try to place an out-
side call.
the trouble does not appear on the old line adapter is faulty.
the basic telephone Replace it with a new line adapter.
A voice terminal
Volume control
1.
Check the volume control the trouble persists go to step 2.
doesn’t ring.
switch setting on the voice terminal.
Slide the switch to a higher
setting.
Voice terminal pro-
2.
Refer to the user’s guide to
voice terminal is programmed
change the ringing option accor-
grammed not to ring learn how to program ringing not to ring ding to the instructions in the
options.
user’s guide.
the voice terminal is pro- go to step 3.
grammed to ring
Do Not Disturb
3.
Refer to the user’s guide that
the feature is activated deactivate the feature following the
feature is activated
came with the Feature
instructions in the User’s Guide.
(applies only if you
Package.
have a Feature
the feature is not activated
refer to the test for “Trouble with
Package)
lights, speaker, and ringing.”
There is trouble with
Faulty voice terminal
1.
Slide the T/P switch on the
all the red and green lights flash
the voice terminal is working pro-
voice terminal lights,
side of the voice terminal to
alternately, and a tone sounds perly. Go to step 3.
speaker, or ringing.
the T position and hold it continually
there.
some (but not all) of the lights the trouble is caused by either the
flash continually and/or a tone voice terminal or the cord connec-
sounds at irregular intervals tion. Go to step 2.
all lights are off and a tone the trouble is either the control unit,
sounds continually or irregularly
the voice terminal, or the cord con-
nection. Go to step 2.
2.
Unplug the malfunctioning the same trouble appears on the
the malfunctioning voice terminal
voice terminal, and in its working voice terminal probably is not faulty. The trouble is
place plug in a working voice in either the control unit or the
terminal. Slide its T/P switch
cables. Plug the malfunctioning
to the T position and hold it
voice terminal into its original jack
there.
and go to step 3.
the trouble does not appear on
the malfunctioning voice terminal is
the working voice terminal
faulty. Contact your equipment sup-
plier for assistance.
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