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92 Model 6755i IP Phone User Guide
Line Keys, Programmable Keys, and Softkeys
ACD LED Table
This LED changes when you log into the phone queue and are available to take calls. The LED
changes again when you are busy with an active call. The table below shows the status of the
LED as they may appear on your IP phone.
Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you
are accessing.
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System
Administrator).
Phone
Model
Status: Logged In
and Available Status: Unavailable Logged Out
6755i Solid Red LED
icon
Blinking Red LED
Blinking icon
No LED
icon
IP Phone UI
Mon Jan 2 10:37am
L1
Support
Services
Dir
Callers
Icom
o
ACD: Support
User ID:
Password:
Services
Dir
Callers
Icom
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