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MX-ONE™ Messaging Voice Mail 4.1
Telephone User Interface
Quick Reference Card
The Short Message Service (SMS) support in MX-ONE Messaging Voice Mail provides text message
notification about new messages in your subscriber mailbox to your mobile phone or pager. When SMS
support is enabled, your mobile telephone displays a text description for each new message. You can
configure the messages you want to be notified of, the days and times of day MX-ONE Messaging Voice
Mail should notify you, and the number of your mobile telephone.
To use this feature, your cellular or paging service provider must support SMS. The feature must also be
enabled in your subscriber mailbox by the system administrator. Check with the system administrator
to find out if it’s available and if you have privileges. The quick reference diagram gives an overview for
using your SMS notification options.
Enable or Disable SMS notification
Access your subscriber mailbox
Press to access Personal Options
Press to access Short Message Service
Press to enable SMS notification
OR
Press to disable SMS notification
MX-ONE Messaging Voice Mail returns you to the Personal Options menu.
Changing your SMS settings
Access your subscriber mailbox
Press to access Personal Options
Press to change your Short Message Service settings
When prompted, enter the mobile telephone number where you want to be notified of new messages and
press
Press and confirm the number
You must enter this number in the format required by the cellular or paging service provider.
Press to be notified of urgent messages only
OR
Press to be notified of all messages
Press to be notified of only specific types of messages
Select the types of messages you want to be notified of from the list of options. When you are finished,
press 9.
OR
Press to be notified of all types of messages
Press to be notified of messages that arrive at certain times of the day
Enter the start time when you want notification to begin, then press #. Repeat this step for the end time when
you want notification to stop.
OR
Press to be notified of messages 24 hours a day
Press to be notified on certain days of the week
Select the days on which you want to be notified. The list of days will repeat until you have selected all the
days you want. When you are finished, press 9. MX-ONE Messaging Voice Mail returns you to the SMS menu.
OR
Press to be notified of messages 7 days a week
MX-ONE Messaging Voice Mail returns you to the SMS menu.
1. This feature may be restricted or not available. Check with the system administrator for availability.
2. Some options that your callers can choose, such as transferring to a mobile phone, may not be available.
Check with the system administrator to find out what is available.
Voice Intercept Messaging (VIM)
1
provides your callers with informative messages about your schedule
when you’re not available to answer the phone. For example, your diversion greeting could say “at
lunch” or “in a meeting,” then indicate when you might be available. Callers can then decide to leave a
message, transfer to an operator or personal assistant, transfer to your mobile phone
2
or other number,
or
hear the menu choices again in another language. You can set a diversion so it begins immediately, or
specify future diversions for scheduled activities such as meetings and vacations.
Each company can designate a number of unique diversion codes for its employees. Check with the
system administrator to find out what diversions are available for use. For handy reference, you might
want to mark the ones you use most frequently in the box below.
The Quick Reference Card gives an overview of the process for using this feature. Once you access the
Diverted Call Processing menu, you can set or clear diversions, and change the number for your mobile
phone. To use this feature, it must be enabled in your subscriber mailbox by the system administrator.
Check with the system administrator to find out if it’s available and if you have privileges.
MX-ONE Messaging Voice Mail Telephone User Interface Quick Reference Card
Voice Intercept Messaging (VIM)
Frequently used VIM diversions:
1........................................................ 6...........................................................
2........................................................ 7...........................................................
3........................................................ 8...........................................................
4........................................................ 9...........................................................
5........................................................ 10.........................................................
Short Message Service (SMS)
MX-ONE Messaging Voice Mail Telephone User Interface Quick Reference Card
To access your MX-ONE Messaging Voice Mail subscriber mailbox:
1. Enter the MX-ONE Messaging Voice Mail internal or external telephone number:
Internal Number .......................................... External Number ...........................................................
2. Enter any other keys that your system requires: ....................................................................................
3. Enter your subscriber mailbox number: ..................................................................................................
4. Enter your security code.
MX-ONE Messaging Voice Mail Telephone User Interface Quick Reference Card
SMS Quick Reference Card
2/LZT 108 7410/EN R1A
Diversion
PhoneManager is used to set the diversion.
Access your subscriber mailbox
Press to access the Automated Attendant Options
Press to set a diversion
Press and enter the 3-digit absence code for the desired diversion
Press to start the diversion and accept the current month and day
Follow the prompts if you wish to specify an alternative start to the diversion.
Specify when you will return or press to inform the caller that you will return the following day
You will hear the message “One moment please while your diversion is registered”.
Cancel a Diversion
PhoneManager is used to cancel the diversion.
Access your subscriber mailbox
Press to access the Automated Attendant Options
Press to access Diverted Call Processing
Press to cancel the current divertion
Message Notification
When a message arrives in your mailbox, your mobile telephone will display a message similar to this one:
ABCMotors: Urgent voice msg from Donald Johnson 4254551212. Unread: 5
Additional text may indicate if the new message is a fax. The sender may be a person shown by name, a
MX-ONE Messaging Voice Mail mailbox number, a telephone extension or a fax machine number.
Follow the prompts to enter the following information:
• The number of your SMS mobile telephone.
• Whether you want to be notified of all messages or of urgent messages only.
• The message types you will be notified of (voice, fax, or both).
• The hours of the day you want to be notified of incoming messages.
• The days of the week you want to be notified of incoming messages.
Please see “Changing your SMS settings,” for more information about this sequence.
Access
PhoneManager
Access
Personal
Options
Access
Short Message
Service
Disable Short
Message Support
Enable Short
Message Support
Access your
Subscriber
Mailbox
Change Short
Message Service
settings
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