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User Guide MX-ONE Messaging Voice Mail 4.2 Telephone User Interfacee
21
Message Handling
• Out-of-office greeting - If you will be out of the office
for a period of time, it is often customary to change
your greeting to let callers know. Many people spend a
fair amount of time getting their standard greeting to
sound just the way they want it. So instead of recording
over your standard greeting, you can record an out-of-
office greeting. If the out-of-office greeting is enabled,
callers will hear it instead of your standard greeting.
When you return to the office, logon to your mailbox
and disable your out-of-office greeting. The system will
go back to playing your standard greeting. If you will
be out of the office for an extended period of time and
will not be checking your messages, you may ask your
system administrator to configure your mailbox so that
callers will not be able to leave a message after listening
to your out-of-office greeting.
• Ca
ll screening
and call blocking - with call screening,
you can find out who is calling, and then accept the call
or send it to you mailbox, allowing the caller to leave a
message. With call blocking, all calls are automatically
sent to your mailbox. Both call screening and call
blocking only work for calls routed by Messaging
Voice Mail to your extension (e.g. through the auto-
attendant).
• Extensio
n Specif
ic Processing (ESP) - if you have
special call-handling needs, this feature lets you
provide options to your callers in addition to leaving a
message or pressing 0 for the operator. Before this
feature can be used, the system administrator must set
up ESP for you.
Some features may be restricted or not available. Check
with the system administrator for availability and for
more information on any of these PhoneManager
features.