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Administrator programming: An introduction IVX S-Class Administrator’s Manual
A.2
• Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key
toggling between calls.
• Conference calling — Includes two conference bridges, and a conference may contain up to four
parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones
on the system also may initiate conferences.
• Esi-Dex
™
speed-dialing — Calls any number using three separate lists (personal, station, and
system); uses Caller ID information or direct keypad entries.
1
• Dedicated overhead paging interface — Allows for external paging through overhead speakers or
multi-zone paging units (amplification required)
• 911 alert — Provides immediate line access if any station with line access dials 9 1 1 to report
an emergency; sends a message via the serial port indicating the start date, time, station number and
end-time of the 911; also sounds an audible warning at the operator station and displays, for example:
911 CALL FROM
X102 JOHN JAMES
• Status indicator lamp — Indicates three conditions of the 48- and 24-Key Digital Feature Phone:
off-hook, ringing, and new voice mail message.
• NSP (Network Services Processor)
2
— Allows system programming via TCP/IP and can be
adapted to fit a variety of phone system configurations, small to large.
• Support for these options (for more details, see www.esi-estech.com or consult your ESI Reseller):
– VIP
™
and VIP Professional — Each provides a value-added interface to an IVX X-Class system.
Delivers call control and unified messaging to Microsoft
®
Outlook
®
2000/2002/2003.
– VIP PC Attendant Console
3
— Gives the user all the features of VIP Professional plus an
expanded Call Display and 200 virtual programmable feature keys to support the busy attendant.
– ESI Presence Management — Provides integrated building entry control, access control, status
indication, personal call routing, and (optionally) time and attendance management.
Voice mail features
• Quick Groups
™
— Makes it easy to leave voice mail messages for several users.
• Quick Move
™
— Records a conversation into another user’s mailbox.
1
• Virtual Mailbox Key
™
allows easy monitoring of a second mailbox.
1
• Different mailbox types, including cascade, guest, and broadcast.
1
• IVX S-Class with Integrated Answering Machine can record up to two simultaneous calls.
Messages can be retrieved by any authorized 12, 24 or 48-Key Feature Phone or remotely from an
off-premises location. The system can also be programmed to either call an off-premises number or
commercial network to deliver messages.
• Message-on-hold recordings — Up to five recording: three prerecorded, one customized, and one
live entry.
• Message Recycle Bin (undelete) — Remembers, and can restore, each mailbox’s 10 most recently
deleted messages. This feature is also available on the Integrated Answering Machine (mailbox 501).
1
Not available on 12-Key Feature Phone.
2
If ordered at purchase. Not available as an upgrade.
3
Previously known as ESI PC Attendant Console.