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IVX S-Class Administrator’s Manual Function 5: Voice mail programming
D.1
Function 5: Voice mail programming
To simplify initial installation, all programmed extensions will automatically have the generic personal
greeting, “You have reached the mailbox for extension [xxx].” The mailbox user should replace this with
a personalized greeting. Each mailbox must have a greeting recorded for IVX S-Class to consider the
mailbox active.
Function 53: Guest/info mailboxes
Note: Not available on IVX S-Class with Integrated Answering Machine.
Mailboxes numbered 300–489
1
can be programmed as either a guest or info mailbox. Enter the mailbox
number and select Guest or Info by pressing a scroll (
or
) key.
Guest mailboxes
Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing, who
don’t have an extension assigned to them.
Notes: A guest mailbox can be handled like a regular extension (i.e., listed in the directory, assigned a station
key, etc.), and is password-protected by default.
Guest mailboxes do not support AutoPage (but do support off-premises “reach-me”
2
).
Default: 300–489 as guest mailboxes.
Info mailboxes
Info mailboxes can be used to give callers information on a variety of different subjects by “publishing”
these mailbox numbers. Info Mailboxes are identical to Guest Mailboxes except that the caller will not
be given a record tone after the personal greeting (the information to be played). Instead, the caller will
be forwarded as programmed in this function (default is the caller will be disconnected after the
information is played). The maximum length of the record time is 14 minutes.
Guest/info mailboxes are created or deleted here, but are turned “on” only when a personal greeting (the
information to be played) has been recorded. Deleting the personal greetings will turn “off” the mailbox.
To record a greeting, press PROGRAM
and the mailbox number; then press # to confirm, and follow
the prompts. The default password is the mailbox number.
(Continued)
1
On system software version 4.7.0 or higher. On earlier versions, only mailboxes 300–309 are guest mailboxes.
2
On system software version 4.7.0 or higher. On earlier versions, guest mailboxes support neither feature.