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35
Appendix
34
Appendix
Warranty
What does this limited warranty
cover?
The manufacturer of this VTech product,
VTech Communications, warrants to the hold-
er of a valid proof of purchase (“Consumer” or
“you”) that the product and all accessories
provided by VTech in the sales package
(“Product”) are free from material defects in
material and workmanship, pursuant to the
following terms and conditions, when
installed and used normally and in accor-
dance with operation instructions, This limited
warranty extends only to the Consumer for
Products purchased and used in the United
States of America.
What will VTECH Communications do
if the Product is not free from materi-
al defects in materials and workman-
ship during the limited warranty peri-
od (“Materially Defective Product”)?
During the limited warranty period, VTech’s
authorized service representative will repair or
replace at VTech’s option, without charge, a
Materially Defective Product. If we repair this
product, we may use new or refurbished
replacement parts. If we choose to replace
this product, we may replace it with a new or
refurbished product of the same or similar
design. VTech will return repaired or replace-
ment products to you in working condition.
VTech will retain defective parts, modules, or
equipment. Repair or replacement of Product,
at VTech’s option, is your exclusive remedy.
You should expect the repair or replacement
to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the product
extends for ONE (1) YEAR from the date of
purchase if we repair or replace a Materially
Defective Product under the terms of this lim-
ited warranty. This limited warranty also
applies to repaired or replacement Products
for a period of either (a) 90 days from the date
the repaired or replacement Product is
shipped to you or (b) the time remaining on
the original one-year warranty, whichever is
longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1 Product that has been subjected to mis-
use, accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2 Product that has been damaged due to
repair, alteration or modification by anyone
other than an authorized service represen-
tative of VTech; or
3 Product to the extent that the problem
experienced is caused by signal condi-
tions, network reliability or cable or anten-
na systems; or
4 Product to the extent that the problem is
caused by use with non-VTech electrical
accessories; or
5 Product whose warranty/quality stickers,
Product serial numbers plates or electron-
ic serial numbers have been removed,
altered or rendered illegible; or
6 Product purchased, used, serviced, or
shipped for repair from outside the United
States, or used for commercial or institu-
tional purposes (including but not limited
to Products used for rental purposes); or
7 Product returned without valid proof of
purchase (see 2 below); or
8 Charges for installation or set up, adjust-
ment of customer controls, and installation
or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United
States of America, call 1- 888- 347- 2005
for instructions regarding where to return
the Product. Before calling for service,
please check the user’s manual. A check
of the Product controls and features may
save you a service call.
• Except as provided by applicable law, you
assume the risk of loss or damage during
transit and transportation and are respon-
sible for delivery or handling charges
incurred in the transport of Product(s) to
Warranty
the service location. VTech will return
repaired or replaced product under this
limited warranty to you, transportation,
delivery or handling charges prepaid.
VTech assumes no risk for damage or loss
of the Product in transit.
• If the Product failure is not covered by this
limited warranty, or proof of purchase
does not meet the terms of this limited
warranty, VTech will notify you and will
request that you authorize the cost of
repair and return shipping costs for the
repair of Products that are not covered by
this limited warranty.
What must you return with the
Product to get warranty service?
1 Return the entire original package and
contents including the Product to the
VTech service location along with a
description of the malfunction or difficulty;
2 Include “valid proof of purchase” (sales
receipt) identifying the Product purchased
(Product model) and the date of purchase
or receipt; and
3 Provide your name, complete and correct
mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclu-
sive agreement between you and VTech. It
supersedes all other written or oral com-
munications related to this Product. VTech
provides no other warranties for this prod-
uct. The warranty exclusively describes all
of VTech’s responsibilities regarding the
product.
There are no other express warranties. No
one is authorized to make modifications to
this limited warranty and you should not
rely on any such modification.
State Law Rights: This warranty gives
you specific legal rights, and you may also
have other rights which vary from state to
state.
Limitations: Implied warranties, including
those of fitness for a particular purpose
and merchantability (an unwritten warranty
that the product is fit for ordinary use) are
limited to one year from date of purchase.
Some states do not allow limitations on
how long an implied warranty lasts, so the
above limitation may not apply to you.
• In no event shall VTECH be liable for any
indirect, special, incidental, consequential,
or similar damages (including, but not lim-
ited to lost profits or revenue, inability to
use the product, or other associated
equipment, the cost of substitute equip-
ment, and claims by third parties) resulting
from the use of this product, some states
do not allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.