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Problem Suggestion
My calls fade in and
out while I’m using my
handset.
• Press the CHAN button while on a call until the interference has been eliminated.
• Other electronic devices can cause interference with your cordless telephone. Try installing your
telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static
on your telephone while the microwave oven is in operation. Do not install the telephone near the
microwave oven or in the same outlet.
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge
protector) into a different location. If the problem is solved, put your telephone away from the modem
until there is no static or noise, or use a different surge protector.
• Relocate your telephone to a higher location. The telephone will get better reception when installed
in a higher area.
• If other telephones in your home are having the same problem, the problem is in your wiring or local
service. Contact your local telephone company (charges may apply.)
The caller ID isn’t
working.
• Caller ID is a subscription service. You must subscribe to this service for this feature to work on your
telephone.
• The caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
Troubleshooting