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Additional information
Problem Suggestion
CAN’T CONNECT
displays on my
handset.
• Move the handset closer to the base unit. The telephone might have moved out of range.
• Reset the base unit. Unplug the power cord. Wait for 15 seconds and plug it back. Allow up to one
minute for the handset and base unit to reset.
• Other electronic products can cause interference with your cordless telephone. Try installing your
telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones.
The battery does not
hold a charge.
• Be sure to use the AC power adapter provided with your telephone.
• Charge the battery for at least 16 hours. For optimum daily performance, return the handset to the
base unit when not in use.
• It may be necessary to purchase a new battery, please refer to the section on Installing Handset
Battery on page 4 of this user’s manual.
• The telephone might be malfunctioning. Please refer to the Warranty Statement on page 32 of this
user’s manual.
Troubleshooting