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Problem Suggestion
I get noise, static, or
weak signals even when
I’m near the base unit.
• Press the CHAN button while on a call until the interference has been eliminated.
• Other electronic devices can cause interference with your cordless telephone. Try installing your
telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static
on your telephone while the microwave oven is in operation. Do not install this telephone in the same
outlet or near the microwave oven.
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge
protector) into a different location. If the problem is solved, have your telephone moved away from
the modem until there is no static or noise, or use a different surge protector.
• Relocate your telephone to a higher location. The telephone will likely get better reception when
installed in a higher location.
• If other telephones in your home are having the same problems, the problem is in the wiring or local
service. Contact your local telephone company (charges may apply).
I hear noise in the
handset, and none of the
keys or buttons work.
• Make sure the power cord is plugged in.
Troubleshooting