Filter
Top Products
www.vtechphones.com
33
Additional information
Problem Suggestion
My handset does not
ring when I receive
a call.
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this
user’s manual.
• Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack.
Make sure the power cord is plugged in.
• You may be too far from the base unit.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring.
Try unplugging some of the other phones.
• The layout of your home or ofce might be limiting the operating range. Try moving the base
to another location, preferably to a higher oor.
• If the other phones in your home are having the problem, the problem is in your wiring or local
service. Contact your local telephone company (charges may apply.)
• Test a working phone at the phone jack. If another phone has the same problem, the problem
is the phone jack. Contact your local telephone company (charges may apply.)
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away as possible from electronic devices such as: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones
• Your line cord might be malfunctioning. Try installing a new line cord.
Troubleshooting