Filter
Top Products
www.vtechphones.com
32
Problem
Suggestion
I get noise, static, or
weak signal even when
I’m near the base.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away aspossible fromthese types of electronic devicessuch as:wireless routers,as possible fromthese typesofelectronic devicessuch as:wireless routers, from these types of electronic devices such as: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is normal to experience static
on your phone while the microwave oven is operating. Do not install this phone in the same
outlet or near the microwave.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will likely get better reception when not
installed in a low area.
• If the other phones in your home are having the same problem, the problem is in your wiring
or local service. Contact your local telephone company (charges may apply.)
I hear other calls while
using my phone.
• Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you
still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
I hear interference in
the handset, and none
of the keys or buttons
work.
• Make sure the power cord is plugged in.
Troubleshooting