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Problem
Suggestion
CAN’T CONNECT
d is pl ay s o n my
handset.
• Move the handset closer to the base. You might have moved out of range.
• If the handset is in its base and the charging light does not come on, refer to The charge light
is off in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the handset and base to reset.
• Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away as possible from these types of electronic devices such as: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones.
The batteries will not
hold a charge.
• Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
• You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual
for further instruction.
If you subscribe to DSL
service
If you hear interference during conversations and/or your caller ID features aren’t functioning
properly, install a noise lter to the telephone line between the base unit and the telephone line
jack. Contact your DSL provider to obtain a noise lter.
Troubleshooting
Additional Information