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ADDITIONAL
INFORMATION
ADDITIONAL INFORMATION [ 57]www.uniden.com
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The charge/in use LED won't
illuminate when the handset
is placed in the base.
The audio sounds weak and/or
scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
Severe noise interference.
Suggestion
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and base are clean.
• Move the handset and/or base to a different location away from metal objects or
appliances and try again.
• Press delete/channel to help eliminate background noise.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (see page 55).
• Make sure that you are not too far from the base.
•The battery pack may be weak. Charge the battery for 15-20 hours.
•The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Change the digital security code (see page 55).
•Check the battery pack to insure there is a secure connection.
•Make sure ringer volume isn’t set to turned off.
•Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent
lights, electrical appliances, other cordless telephones and other devices that use
electricity.
•Move to another location or turn off the source of interference.
EXAI5180 9/17/03 10:21 AM Page 57