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TROUBLESHOOTING
YOUR NEW PHONE
If your phone is not performing to your expectations, please try these simple steps
first before calling Uniden customer service.
QUICK REFERENCE CHART
The charge light
won’t come on
when the handset
is placed on
the base.
● Make sure the AC adaptor is plugged into the base and
wall outlet.
● Make sure the handset is properly seated
in base.
● Make sure the charging contacts on the handset and base
are clean.
PROBLEM
The audio sounds
weak and/or
scratchy
● Make sure that the base antenna is in a vertical position.
● Move the handset and/or base to a different location away
from metal objects or appliances and try again.
Can’t make or
receive calls.
The handset
doesn’t ring or
receive a page.
● Check both ends of the base telephone
line cord.
● Make sure the AC adaptor is plugged into the base and
wall outlet.
● Disconnect the AC adaptor for a few minutes, then
reconnect it.
● Place the handset back on the charging cradle for a few
seconds. The status LED lights indicating that the
phone has been reset.
● The Nickel-Cadmium battery pack may be weak. Charge
the battery for 15-20 hours.
● Be sure the antenna is in a vertical position.
● The handset may be too far away from the base. Place the
base away from appliances or metal objects.
● Place the handset back on the charging cradle for a few
seconds. The status LED lights indicating that the
phone has been reset.
● You may have exceeded the REN limit. See MORE THAN
ONE PHONE on page 5.
SUGGESTION