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If… Try…
No handsets display
Caller ID information.
Letting calls ring twice before answering.
Making sure your Caller ID service is active.
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Caller ID displays
briefly and then
clears.
You may have to change the line mode. Contact
customer service.
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I can’t transfer calls. Resetting all handsets.
Two handsets can’t
talk to the caller.
Making sure no handset is in Privacy Mode.
Making sure the call was on the land line
(conference calling is not available for CellLink
calls).
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The answering
system does not
work.
Making sure the answering system is on.
Making sure the base is plugged in.
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The system won’t
record messages.
Making sure Record Time is not set to
Announce Only.
Deleting messages (memory may be full).
Making sure the call was on the land line (the
system cannot answer CellLink calls).
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A handset can’t
access the answering
system.
Seeing if another handset is using the system.
Making sure the phone is in standby.
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The DECT3181
doesn’t ring when
my cellular phone
does.
Making sure your phone has Bluetooth turned
on.
Making sure your phone is in range of the base.
Checking if the DECT3181 is on the paired
device list on your cellular phone and is in
connected status. If not, try pairing again.
Making sure your phone doesn’t connect with
other Bluetooth devices.
Making sure the handset’s ringer is not turned
off. (The base doesn’t ring on cellular calls.)
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