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ADDITIONAL INFORAMTION [ 47 ]
ADDITIONAL INFORMATION
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The
status LED won’t light
when the handset is placed
in the base unit.
The audio sounds weak
and/or scratchy.
Can’t make or receive calls.
The handset doesn’t ring or
receive a page.
The Caller ID/CIDCW does
not display.
Suggestion
• Make sure the AC adapter is plugged into the base unit and wall
outlet.
• Make sure the handset is properly seated in the base unit.
• Make sure the charging contacts on the handset and base unit are
clean.
• Press during a call to help eliminate background noise.
• Make sure that the base unit antenna is in a vertical position.
• Move the handset and or base unit to a different location away from
metal objects or appliances and try again.
• Make sure that you are not too far from the base.
• Check both ends of the base unit telephone line cord.
• Make sure the AC adapter is plugged into the base unit and wall
outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 49).
• Make sure is pressed.
• The battery pack may be weak. Charge the battery on the base unit
for more than 15 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or metal objects.
• Reset the digital security code (See page 49).
• Make sure the ringer switch is on (See page 17).
• The handset was picked up before the second ring.
• The call was placed through a switch board.
• Call your local telephone company to verify your Caller ID service is
current.
• Make sure that the CIDCW option is set to ON.
talk
TRU248_2.4GHz_OM 7/26/00 1:12 PM Page 47