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Strata CT Digital Telephone User Guide November 2001
Call Forward Features
Call Forward Modes
You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes:
♦ Call Forward—All Calls forwards all calls immediately; your telephone does not ring when
called.
♦ Call Forward—Busy forwards calls immediately when your station, [PDN], or [PhDN] is busy
or in the DND mode.
♦
On “tone-first” systems, if your [PDN] appears on more than one button on your telephone,
Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle
[PDN], it flashes or rings when called.
♦
On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in
use.
Note Call Forward-All Calls, Call Forward-Busy, Call Forward Busy-No Answer, and Call
Forward-No Answer can be set with the touch of one button. See “Feature Access Codes” on
Page 67.
♦ Call Forward—No Answer forwards all calls to your station if you fail to answer within a
designated time (set by you when you enable the feature). Your station can be programmed to
bypass Call Forward-No Answer when receiving Voice First (handsfree) calls. Callers can
activate voice first or OCA by dialling
1
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during their voice announcement.
♦ Call Forward—Busy/No Answer forwards all calls to your station immediately whenever you
are busy, in the DND mode, or after ringing and you do not answer the call within a designated
time (set by you when you enable the feature). Your station can be programmed to bypass Call
Forward/No Answer when receiving Voice First (handsfree) calls. Callers can activate ringing
and Call Forward by dialling
1
11
1
during their voice announcement.
♦
On “tone-first” systems, if your [PDN] appears on more than one button on your telephone,
Call Forward Busy forwards calls only when all [PDN] buttons are in use; if there is an idle
[PDN], it flashes or rings when called.
♦
On “voice-first” systems, Call Forward Busy forwards all calls any time your telephone is in
use and/or any time all of your [PDNs] are in use by other telephones.
♦
Call Forward—Fixed forwards immediately to a station or voice mail device set in system
programming all internal, private or DDI Exchange line calls to your station. Your station does
not ring when called. Your station must be assigned with the
Call Forward to:
button in system
programming to activate this feature.