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T
ROUBLESHOOTING
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROMXA Mode 2 (Form1,
Form2), Enhanced CD(CD-EXTRA),
CD-G(Audio CD only), Addressing
Method 2
Check the region code on the DVD. It must match
that on the DVD-R/-RW drive. Region codes are
listed in the
Optical media
section in Chapter 2,
The Grand Tour
.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions :
• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices or
install/ remove internal cards during writing.
If problems persist, contact your dealer.
DVD +-R/+-RW drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access Make sure the drive’s drawer is securely closed.
a CD/DVD in the Press gently until it clicks into place.
drive
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
Hardware and system checklist