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9-11
T
ROUBLESHOOTING
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to
Media care
section in Chapter 4
for details on cleaning.
Some CD/DVDs The software or hardware configuration may be
run correctly, but causing a problem. Make sure the hardware
others do not configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The drive
supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
TM
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA Mode
2 (Form1,Form2), Enhanced CD(CD-
EXTRA),CD-G(Audio CD only),
Addressing Method 2
Recordable: CD-R, CD-RW
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the
Optical media
section in Chapter 2,
The Grand Tour
.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions :
• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during writing.
• Do not jar the computer during writing.
Hardware and system checklist