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SUPPORT INFORMATION
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QUESTION ANSWER
Is the handset GAP
compatible?
Your Webtalker uses a number of features specific to Skype. Therefore we
recommend that you do not use other handsets than the one provided with your
Webtalker.
Can I use several
handsets with the
same base station?
Yes. You will be able to use up to six handsets which can all take advantage of
the same Skype account. This is a coming feature.
Can I divert an
incoming Skype call?
Yes. However, this requires you to have Skype credits on your Skype account.
Can I check my Skype
credit status?
Yes, you can check your Skype credits from your Webtalker handset.
Is there an answering
machine in my
Webtalker?
Yes, provided your Skype account supports Voicemail, a service that you can buy
via www.skype.com. This allows you to divert all incoming Skype calls to your
voicemail.
Can I send instant
messages (chat) via
my Webtalker?
No.
Can I associate a
picture with my
Skype account?
Yes. However, you have to sign in to your Skype account via your computer and
upload the picture from there. Skype will automatically change the uploaded
picture to the correct size. In order to have the best picture quality we
recommend that you upload a 96 x 96 pixel picture. You can upload in JPG (.jpg)
as well as bitmap (.bmp) format.
Which protocol does
my Webtalker use?
The Skype part of your Webtalker uses a protocol of its own. The HTTP protocol is
used for Firmware updates and all data transmissions are encrypted.
How long is the talk
time on fully charged
batteries?
Minimum 10 hours.
How long is the
stand by time on
fully charged
batteries?
Up to 140 hours.
Do I need a
computer?
No, there is no need to have a computer – simply connect the Webtalker base sta-
tion to your broadband router or modem. If you want to use the landline connec-
tion feature, you will also need to connect the base station to the landline
connection.
How many Skype
contacts does the
Webtalker support?
200.