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SUPPORT INFORMATION
ENGLISH
3
SECTION
QUESTION ANSWER
In which countries
has the Webtalker
6000 been approved?
The Webtalker 6000 has been approved in the following European Union Mem-
ber States: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Ireland Italy, Latvia, Lithuania,
Luxembourg, Malta, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,
The Netherlands, United Kingdom. Other countries: Iceland, Liechtenstein,
Norway, Bulgaria, Faroe Island, Greenland, Romania and Switzerland. Coming
soon: Australia, South Africa and New Zealand.
Can I use the
Webtalker as a
conference phone?
Yes, the Webtalker 6000 has a handsfree speakerphone, just as you can be the
invited party on a Skype conference call. Webtalker 6000 can also manage a
3-party call between landline and Skype calls.
Is it safe to call via
Skype?
Yes. All your Skype calls are encrypted, thus increasing the safety and protection
of personal information.
Is it safe to have my
user data on the
Skype server?
Yes. All your profile data and your contacts are located on a Skype Server, not on
your Webtalker. A digital signature, based on a public and a private key, protects
all profile data. The public key is used to encrypt the data, allowing only the
person with the right key to make the data readable again.
Can I make an
emergency call via
Skype?
No. Skype does not allow emergency calls, but provided you have an active
landline connection and your Webtalker is connected to the base station and the
base station is connected to the landline, you can route emergency calls via this
line. Please note that emergency calls can only be made when the base station is
connected to the power outlet and it is turned on. The phone cannot be used
during a power failure.
Can I protect myself
against harassment
via Skype?
Yes. You can always block certain persons from contacting you via Skype. You can
also prevent groups of persons from contacting you.
Can my Webtalker
use a static IP
address?
Yes. You may configure a static IP address.
Can I call ordinary
phones and mobile
phones via Skype?
Yes. However, this requires that your Skype account supports SkypeOut, a service
you can buy at www.skype.com. With SkypeOut you can call ordinary phones and
mobile phones at very competitive prices.
Can ordinary phones
and mobile phones
call me via Skype?
Yes. However, this requires that your Skype account supports SkypeIn, a service
you can buy at www.skype.com. With SkypeIn you get an ordinary phone
number that your contacts can call.
Can I take my Webt
-
alker with me and
use it in another
country?
Yes. Your Webtalker can be connected to the Internet anywhere with an active
Internet connection. The landline connection will also be working in other
countries.
What is the range of
my Webtalker?
The maximum distance between the handset and the base station depends on
the environment you are working in. However, you should typically have a range
of some 50 metres indoors and 300 metres outdoors.