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WARRANTY
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the
customer is a Buyer directly from Telular, that the Products (including accessories) shall comply
with the applicable Specifications and shall be free from defects in material and workmanship
under normal use and service for a period of fifteen (15) months from date of shipment from
Telular. Telular, at its option, shall at no charge either repair, replace or refund the purchase price
of the Product during the warranty period, provided it is returned by Buyer in accordance with the
terms of this warranty to the Telular designated repair center. Repair or replacement, at Telular's
option, may include the replacement of parts, boards or Products with functionally equivalent
reconditioned items. Repaired and replacement items are warranted for the balance of the origi-
nal warranty period. All replaced items shall become the property of Telular. SUCH ACTION ON
THE PART OF TELULAR SHALL BE THE FULL EXTENT OF TELULAR'S LIABILITY HERE-
UNDER, AND BUYERS EXCLUSIVE REMEDY. Buyer shall be responsible for all costs and
expenses incurred by Buyer including without limitation any handling, labor or transportation
charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDED BY TELU-
LAR TO BUYER ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OF BUYER'S
PRODUCTS.
II. HOW TO OBTAIN WARRANTY SERVICE
Product covered under this warranty shall only be accepted from and returned to Buyer's desig-
nated repair center. Buyer's dealers, distributors, agents, and end users cannot submit items to
Telular under this warranty. To receive warranty service an RMA number must first be obtained
from Telular Technical Support. The defective or non-compliant Product should be sent by Buyer
freight pre-paid to: Telular Corporation, 647 North Lakeview Parkway, Vernon Hills, IL 60061,
USA or other designated location. The product must be packaged in the original carton and
packing material or an equivalent package and must have the assigned RMA number clearly
marked on the carton. Returned Product received without an RMA number will be returned to the
sender.
III. WARRANTY CONDITIONS:
This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telular
assumes no obligation or liability for additions or modifications to this warranty unless made in
writing and signed by an officer of Telular. Unless made in separate written agreement between
Telular and Buyer, Telular does not warrant the installation, field maintenance or service of the
Products or parts.
TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENT
NOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITH
THE PRODUCTS OR FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIP-
MENT AND ALL SUCH EQUIPMENT IS EXPRESSLY EXCLUDED FROM THIS WARRANTY.
FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR ANY DAMAGE TO THE
PRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHED
BY TELULAR FOR USE WITH THE PRODUCTS.
WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERAL
EQUIPMENT NOT MANUFACTURED BY TELULAR, TELULAR DOES NOT WARRANT THE
OPERATION OF THE PRODUCT/PERIPHERAL COMBINATION, AND TELULAR SHALL
HONOR NO WARRANTY CLAIM WHERE THE PRODUCT IS USED IN SUCH A COMBINA-
TION AND IT IS DETERMINED BY TELULAR THAT THERE IS NO FAULT WITH THE PROD-
UCT. TELULAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OR
OPERATION OF THE CELLULAR SYSTEM WHICH IS PROVIDED BY THE CARRIER.
IV. WHAT THIS WARRANTY DOES NOT COVER:
(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance or
damage resulting from use of the Product in other than its normal and customary manner or
environment. (c) Defects, noncompliance or damage from misuse, lightening, accident or neg-
lect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance,
installation, adjustment, or any alteration or modification of any kind. (e) Product disassembled or
repaired in such a manner as to adversely affect performance or prevent adequate inspection
and testing to verify any warranty claim. (f) Product which has had the serial number removed or
made illegible. (g) Defects, non-compliance or damage due to spills of food or liquid. (h) All plas-
tic surfaces and all other externally exposed parts that are scratched or damaged due to cus-
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SX5 CDMA 37 User Manual