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Chapter6 Additional information
This Limited Warranty covers only the hardware components packaged with the
Product. It does not cover the technical assistance for hardware or software usage and
it does not cover any software products whether or not contained in the Product.
SONY excludes all warranties express or implied in respect of any software provided
with the product and any such software is provided AS IS unless expressly provided
for in any enclosed software limited warranty. Please refer to the End User License
Agreements included with the Product for your rights and obligations with respect to
the software.
This Limited Warranty is non-transferable. Proof of purchase in the form of a bill of sale
(which is evidence that the Product is within the warranty period) must be presented to
obtain warranty service. In addition, if replacement parts are required and you wish to
receive the most expedient service available, you will be required to provide SONY with
a credit card authorization to bill your credit card in the event you fail to return the
original parts in the postage-paid envelope we provide. The credit card will only be
charged for SONY’s list price for the part if the original part has not been returned within
thirty (30) days.
With respect of certain components you may be entitled to express warranty service
during the warranty period, subject to certain restriction. Please contact SONY as
indicated below for further information.
With respect to all service provided, it is your responsibility prior to Product service to
backup the data stored in its memory. It is likely that the contents of the memory will
be lost or reformatted in the course of service and SONY will not be responsible for any
damage to or loss of any programs, data or other information stored on any media or
any part of any Product serviced hereunder or any consequential damages resulting
therefrom.
IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE MEMORY
ARE ALTERED, DELETED OR IN ANY WAY MODIFIED, SONY IS NOT
RESPONSIBLE WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU
CONFIGURED AS ORIGINALLY PURCHASED (SUBJECT TO AVAILABILITY OF
SOFTWARE AND ANY SUBSEQUENT REVISION).
Be sure to remove all third party hardware, software, features, parts, options,
alterations, and attachments not warranted by SONY prior to sending the Product to
SONY for service. SONY is not liable for any loss or damage to these items.
Limited Warranty Statement