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Chapter6 Additional information
, Make sure your CLIE handheld is seated in the cradle correctly.
, Make sure the gold-plated connectors on the cradle and your CLIE
handheld are clean. Use a pencil eraser to clean them.
I cannot perform a HotSync operation via modem.
Check the following on your computer:
, Make sure your computer is turned on and that it does not shut
down automatically as part of an energy-saving feature.
, Make sure the modem connected to your computer is turned on and
is connected to the outgoing phone line.
, Make sure Modem is selected in the HotSync Manager menu.
, Make sure the modem you are using with your CLIE handheld has
an on-off switch. Your CLIE handheld cannot “wake up” a modem
that has an auto-off feature.
, Make sure the modem is connected properly to a serial port on your
computer and it is connected to an incoming phone line.
, Confirm that the Setup String in the Setup dialog box configures
your modem correctly. You may need to select a different Modem
Type or enter a custom Setup String.
, Confirm that the Speed setting in the Setup dialog box works for
your modem. If you have problems using the “As Fast As Possible”
option or a specific speed, try using a slower speed.
, Make sure your modem resets before you try again. (Turn off your
modem, wait a minute, then turn it on.)
, Confirm that the telephone cable is securely attached to your
modem.
, Make sure the dialing instruction dials the correct phone number.
, If you need to dial an outside line prefix, make sure you selected the
Dial Prefix option on your CLIE handheld and have entered the
correct code.
Troubleshooting – Frequently Asked Questions
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