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Chapter6 Additional information
I am using Outlook
®
as my PIM, but I cannot do a HotSync operation.
, Click the HotSync Manager and choose Custom. Check that the
correct conduit is active.
, Check that the correct conduit is installed. Reinstall the HotSync
Manager and make sure the correct conduit is selected.
, Make sure that Intellisync Lite is installed. See “Step 4: Installing the
Palm Desktop for CLIE software onto your computer” in the Read
This First manual for details.
I cannot launch the HotSync Manager.
, Make sure you are not running another program, such as a network
or facsimile applications, that use the serial port you selected in the
Setup dialog box.
, Back up the Palm Desktop for CLIE software, uninstall it, and then
reinstall it.
, Make sure that Local is not selected.
I tried to perform a local HotSync operation, but it did not
complete successfully.
Try each of these in turn:
, Make sure that the USB Switcher is running.
, Make sure HotSync Manager is running. If HotSync Manager is
running, exit, and then restart it.
, Make sure that Local is not selected in the HotSync Manager menu or
the Palm Desktop for CLIE software menu.
, Check that the cradle is properly connected to the USB connector of
your computer.
, Read the HotSync Log for the user account for which you are
performing a HotSync operation.
Troubleshooting – Frequently Asked Questions
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