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E50
ADDITIONAL INFORMATION
Symptom Suggestion
The handset doesn’t
communicate with other
handsets.
Make sure that you have registered all handsets to the same base, and all handsets are
selecting the base ( see page E16 ).
•
An extra handset can’t join the
conversation.
Make sure there are not two handsets already using the conference feature ( see page
E27 ).
Make sure that another handset is not in privacy mode.
Make sure that you have registered both handsets to the same base, and both handsets
are selecting the base ( see page E16 ).
•
•
•
You tried to accept a call
transfer, but cannot speak to
the outside caller.
Make sure another handset hasn’t already picked up the call ( see page E27 ).•
The answering system does
not work.
Make sure the base is plugged in.
Make sure that the answering system is turned on.
Make sure that the message record time is not set to announce only.
•
•
•
Time stamp cannot be heard. Make sure you have set the time ( see Setting the Day & Time on page E38 ).•
Messages are incomplete.
Incoming messages may be too long. Ask callers to leave a brief message.
The memory may be full. Delete some or all of the saved messages.
•
•
There is no sound on the base
or handset speaker during
call monitoring or message
review.
Adjust the speaker volume on the base or handset.
Make sure the call screen feature is set to on.
•
•
Cannot access answering
system from a remote phone.
Make sure you are using the correct PIN number.
Make sure that the touch-tone phone you’re using can transmit the tone for at least two
seconds. If it cannot, try using a different touch-tone phone.
•
•
UC590EH.indd E50UC590EH.indd E50 8/19/2008 11:39:13 AM8/19/2008 11:39:13 AM