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E47
ADDITIONAL INFORMATION
Troubleshooting
Resetting the Handset
You will usually only reset the handset if you are having a problem with your phone. When you are instructed to by one of
call centre representatives, you may need to reset your handset in the following instances:
You lose a handset.
You get the message Registration Failed when you try to register the handset.
You are unable to register any handsets to the base.
When you register new handsets to the base, the handset IDs do not match. (For example, the handset registers as
“Handset #4” but you only have two handsets.)
Select the base you want to de-register the handset from ( see Selecting the Base on page E16 ) if you have multiple
bases.
Press and hold
and # for more than five seconds. Select DEREGISTER HS.
Select the handset which you are operating, and then press MENU/SELECT.
The phone will ask you to confirm the deregistration. Select YES. The selected handset will clear its registration
information only from the base it is currently connected to, and then delete the link to the base from its own memory.
When the base information is deleted, the handset displays HANDSET NOT REGISTERED-PLACE HANDSET ON BASE
TO REGISTER. SEE YOUR OWNER'S MANUAL FOR HELP.
After de-registering the handset, place the handset to the base to register.
You must re-register the handset before you can use it.
If the handset cannot contact the base, it will display OUT OF RANGE. Make sure the handset is in range of the base and
the base is connected to power; you can also reset the handset without the base (see the next section).
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UC590EH.indd E47UC590EH.indd E47 8/19/2008 11:39:13 AM8/19/2008 11:39:13 AM