Table Of Contents OfficeServ Link Version 2.1 User Guide
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© SAMSUNG Electronics Co., Ltd. Page v
Table of contents
Preface iii
About This Manual .................................................................................................................iii
Conventions ...........................................................................................................................iii
Table of contents ............................................................................................................ v
Chapter 1 Introduction ................................................................................................... 7
Overview of OfficeServ Link...................................................................................................7
Various Connections to PBX systems.................................................................................7
Various Option Settings ......................................................................................................7
License Management .........................................................................................................7
Evaluation Period................................................................................................................7
Chapter 2 Installation of Link......................................................................................... 9
Preparation for installing Link.................................................................................................9
Computer System Requirements........................................................................................9
DCS Key Telephone Requirements ....................................................................................9
Configuration Environment...................................................................................................10
System Administration Requirements.................................................................................. 11
Installation ............................................................................................................................ 11
Post Installation....................................................................................................................16
Checking the registered program group ...........................................................................16
Installing the Link License.................................................................................................16
Chapter 3 OfficeServ Link Settings............................................................................. 17
Executing OfficeServ Link....................................................................................................17
Description of Link Main Window.........................................................................................18
Configuration of Link Main Window ..................................................................................18
Communication Environment Setup ....................................................................................20
Connection mode to telephone system ............................................................................20
Communication environment setup for SIM / Serial cable connections............................21
Communication Environment Setup for TCP/IP connections............................................21
Communication Environment Setup for user connection in standby ................................22
Example of Environment Setup ........................................................................................23
Option Settings.....................................................................................................................24
Normal option ...................................................................................................................24
Message Monitoring and Saving Option...........................................................................25
SMDR / UCD Transmition Options....................................................................................27
OfficeServ Call+ Function Support Option........................................................................27
Link State Message Display Option ..................................................................................27
Link Display Language Option..........................................................................................28
Switch Link Recovery Try Count Option ...........................................................................28
Recovery Try Time Period Option.....................................................................................28