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Preface OfficeServ Link Version 2.1 User Guide
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© SAMSUNG Electronics Co., Ltd. Page iii
Preface
About This Manual
This manual is a user’s guide for the OfficeServ Link application; this is a Computer
Telephony Integration (CTI) program which allows Samsung OfficeServ and iDCS telephone
systems to interact with one or more Computers connected to a Network.
This manual describes the main function, installation, optional features, and examples of
usage of the OfficeServ EasySet application.
This manual includes the phased description of program from the fundamental
understanding to the processes that shall be performed for the use of OfficeServ Link. The
layout of this manual is also useful for users to select and read only the chapters that
currently concern them. However, before using the OfficeServ Link, users need to be familiar
with this manual. Keep the notices of this manual in mind before installing or using the
programs.
If you have any question or problem while using the programs of OfficeServ Link, contact an
Authorized Samsung Reseller.
Conventions
The followings are symbols used in this manual. You have to be familiar with this information
along with these symbols to use the OfficeServ Link safely in an appropriate way.
Indicate a potentially hazardous situation which if not avoided, may result in
minor or moderate injury. It may also be used to alert against unsafe practices.