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1. The auto attendant will answer the call. The voice prompt will ask “Please enter
extension number or press zero for the operator.” To access voice mail, press the
“ * ” (star) button.
2. The voice prompt will ask “Please enter the extension followed by the password.”
3. Enter the two-digit extension followed by the four-digit extension password.
4. If the extension and password were entered correctly, the voice prompt will
instruct, “Press one to listen to new messages, press two to listen to old mes-
sages, or press three to change your mailbox options.” If the extension and
password were entered incorrectly, the voice prompt will continue to ask for the
extension and password.
5. If there are messages stored in voice mail, the first message will play. If there are
no messages, the voice prompt will say “You have no messages.”
6. When the message has finished, the voice prompt will say, “Press one to replay
this message.” Pressing “1” will replay the message and then return to the mes-
sage menu.
7. If there are additional messages, the voice prompt will say, “Press two for next
message.” Pressing “2” will play the next message and then return to the mes-
sage menu.
8. If you have not deleted the previous message, the voice prompt will say, “Press
three for previous message.” Pressing “3” will play the previous message and
then return to the message menu.
9. After playing a message, the voice prompt will say, “Press four to delete this
message.” Pressing “4” will delete the last played message. The voice prompt will
say “Message deleted”, and then return to the message menu.
NOTE: Messages will remain in voice mail until deleted.
10. Messages can be transferred to another extension. The voice prompt will say,
“Press five to transfer this message.” After pressing “5”, the voice prompt will
ask “Please enter the extension number, or press pound to cancel.”
Voice Mail
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