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Troubleshooting
70
Making calls ■ Rotate or fully extend the appropriate
antenna.
■ In Globalstar satellite mode, be sure
the satellite antenna has a clear view
of the sky.
■ Check that you selected the correct
service mode:
Globalstar: Press and hold to
display the mode menu, and press
for Globalstar.
Cellular: Press and hold to
display the mode menu, and press
for Digital or for Analog.
■ Remove all service providers from the
Prohibited List (see Erasing from
Prohibited List, page 54).
■ If “Service Not Found” displays, check
the auto preference and mode
selection settings (see Auto Mode,
page 56, and Manual Mode, page 56).
■ Check the signal strength indicator.
■ Check that the security module is
properly installed. If the security
module was removed, turn the phone
off and on.
■ If “Calling is Restricted” displays,
check the Restrict Phone setting
under the Security menu.
Problem Solution