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50 Frequently asked questions
Caller cannot hear me at all!
Microphone may be muted: During a
call, press
b.
There’s no dialling tone!
• No power: Check the
connections.
• Battery is empty: Charge the
battery.
• Move closer to the base station.
• Wrong line cable used: Use the
line cable provided.
• Line adaptor is required: Connect
the line adaptor to the line cord.
Caller cannot hear me clearly!
• Move closer to the base station.
• Move the base station at least one
metre away from any electronic
appliances.
Frequent noise interference on
my radio or television!
• Move the base station as far away
as possible from the electrical
appliances.
Product behaviour
Keypad does not work!
• Unlock your keypad: Long press
* in idle mode.
The handset warms up when
making a long call!
• This is a normal behavior. The
handset consumes energy while
calling.
The handset cannot be
registered to the base station!
• Maximum number of handsets (5)
has been reached. To register a
new handset, unregister an
existing handset.
• Remove and replace the handset
battery.
• Try again by disconnecting and
connecting the base station power
supply and follow the procedure
to register a handset.
• Make sure that you have entered
the correct PIN code. If you have
not changed it, by default it is 0000.
Caller’s number is not displayed!
• Service is not activated: Check
your subscription with your
network operator.
I cannot change the settings of
my voice mail
• Operator voice mail is managed by
your operator and not the phone
itself. Please contact your
operator should you want to
change the settings.
Poor audio quality and the
antenna icon is blinking!
• The indoor and outdoor range of
the phone is up to 50 metres and
300 metres respectively. When
the handset moves beyond the
operation range, the antenna icon
will blink.
ID555_IFU_GB.book Page 50 Friday, July 18, 2008 2:06 PM