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Troubleshooting
Troubleshooting of the Answering Machine
Problem Causes Solution
The answering machine does
not record messages
• Memory is full
• The ANSWER ONLY mode
has been activated
• Delete old messages
• Activate Answ. & Record mode
(see "Answering machine
mode" on page 53)
Remote control access does
not work
• Remote control access has not
been activated
• Activate Remote control access
(see "Remote control access"
on page 56)
Cannot record outgoing
message
• Memory is full • Delete old messages
The ID937 hangs up during
remote access
• You have not changed your
Master PIN code
• You have taken more than 8
seconds to enter the Master
PIN code
• To prevent unauthorised access
to your answering machine,
your Master PIN code must be
changed. To change PIN code,
see page 46
• Enter the Master PIN code
within 8 seconds
The answering machine stops
automatically
• Memory is full
• Message exceeds 3 minutes
• Play and delete old messages
• Messages must not exceed 3
minutes
ID937_IFU_EN.book Page 60 Friday, December 1, 2006 12:23 PM