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Frequently asked questions
Product behaviour
Keypad does not work!
• Unlock your keypad: Long press
* in idle
mode.
The handset warms up when making a long
call!
• This is a normal behavior. The handset
consumes energy while calling.
The handset cannot be registered to the
base station!
• Maximum number of handsets (6) has been
reached. To register a new handset, unregister
an existing handset.
• Remove and replace the handset batteries.
• Try again by disconnecting and connecting the
base station power supply and follow the
procedure to register a handset.
• Make sure that you have entered the correct
PIN code. If you have not changed it, by default
it is 0000.
Caller’s number is not displayed!
• Service is not activated: Check your
subscription with your network operator.
Poor audio quality and the antenna icon
is blinking!
• The indoor and outdoor range of the phone is
up to 50 metres and 300 metres respectively.
When the handset moves beyond the
operation range, the antenna icon will
blink.
My handset keeps going into idle mode!
• If there are no key presses for 30 seconds, the
handset will automatically return to idle mode.
It will also return to idle mode automatically
when you place the handset back on the base
station.
Phonebook entry cannot be stored and
MEMORY FULL
is displayed!
• Delete an entry to free memory before saving
your contact again.
The copy from my mobile phone SIM card
to SE745 is not complete!
• Only phonebook entries from your mobile
phone SIM card will be transferred. If you have
phonebook entries on your mobile phone
memory, transfer them to your mobile phone
SIM card before transferring to your SE745.
The Master PIN code is wrong!
• The default master PIN is 0000.
• If it has been changed before, and you cannot
remember the new one, reset the handset to
revert to the default master PIN code (see
“Reset Unit” on page 32).
The answering machine does not record
messages!
• Memory is full: Delete your old messages.
• The
ANSWER ONLY
mode has been activated.
Deactivate
ANSWER ONLY
and activate
ANSWER & REC
mode (see “Set the Answer
mode” on page 37).
Remote control access does not work!
• Activate Remote Control Access (see “Remote
Control Access” on page 38).
The phone hangs up during remote access!
• You have not changed change your Master PIN
code. The remote access code cannot be 0000.
Change your Master PIN code (see “Change
Master PIN” on page 32).
• You have taken more than 8 seconds to enter
the Master PIN code. Enter the code again
within 8 seconds.
Answering machine stops before the
recording is finished!
• Memory is full: Delete your old messages.