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Frequently asked questions
12 Frequently asked questions
www.philips.com/support
In this chapter, you will find the most frequently
asked questions and answers about your phone.
Connection
The handset does not switch on!
• Charge the batteries: Put the handset on the base
station to charge. After a few moments, the
phone will switch on.
The handset does not charge!
• Check charger connections.
icon is not blinking during charge!
• Battery is full: There is no need to charge the
battery.
• Bad battery contact: Adjust the handset
slightly.
• Dirty contact: Clean the batteries contact with
a dry cloth.
• Wrong batteries installed: Use only AAA
rechargeable batteries supplied with your unit
There could be risk of battery leakage if you
use alkaline batteries or other battery types.
Communication is lost during a call!
• Charge the battery
• Move closer to the base station.
The phone is "Out of range"!
• Move closer to the base station.
Warning batt. is displayed on handset!
• Use only AAA rechargeable batteries supplied
with your unit. There could be risk of battery
leakage if you use alkaline batteries or other
battery types.
Set-up
Searching...
is displayed on handset and
icon is blinking!
• Move closer to the base station.
• Make sure that your base station is on.
• Reset your unit and restart handset
registration (see “Registration” on page 31).
Sound
Handset does not ring!
Check that the
Ring Volume
is not set to
Silence
,
and make sure icon is not displayed on the
screen (see “Set the Ring Volume” on page 27).
Caller cannot hear me at all!
Microphone may be muted: During a call, press
m
UNMUTE
.
There’s no dialling tone!
• No power: Check the connections.
• Batteries are empty: Charge the batteries.
• Move closer to the base station.
• Wrong line cable used: Use the line cable
provided.
• Line adaptor is required: Connect the line
adaptor to the line cord.
Caller cannot hear me clearly!
• Move closer to the base station.
• Move the base station at least one metre away
from any electronic appliances.
Frequent noise interference on my radio or
television!
• Move the base station as far away as possible
from the electrical appliances.