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60
Troubleshooting
General use
Programmable settings
Battery recharge
Problem Cause/solution
The unit does not work. LMake sure the battery is installed correctly and fully
charged (page 13).
LCheck the connections (page 10–12).
LUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit.
Register the handset (page 53).
I cannot hear a dial tone. LConfirm the telephone line cord is properly connected
(page 11).
LDisconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone service
provider.
Problem Cause/solution
I cannot programme
items.
LWhile another user is listening to messages or the
answering system is answering a call, you cannot
programme items. Try again later.
While programming, the
handset starts to ring.
LA call is being received. Answer the call and start again
after hanging up.
Problem Cause/solution
I fully charged the battery,
but 3 continues to
flash, or 4 is
displayed.
LClean the charge contacts and charge again (page 13).
LThe battery may need to be replaced with a new one
(page 13).
The handset display is
blank.
LConfirm that the battery is properly installed.
LFully charge the battery (page 13).
TG6700AL.book Page 60 Tuesday, June 27, 2006 2:08 PM