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Caller ID
Liquid damage
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
I cannot make a call. L The dialling mode may be set incorrectly. Change the setting
(page 12).
L The handset is too far from the base unit. Move closer and try
again.
L Another unit is in use. Wait and try again later.
L The key lock feature is turned on. Turn it off (page 16).
Problem Cause/solution
Caller information is not
displayed.
L You must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
L If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
L If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed
late.
L Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 21).
The name stored in the
phonebook is not displayed fully
while an outside call is being
received.
L Edit the phonebook entry name to fit in 1 line of text (page 17).
Problem Cause/solution
Liquid or other form of moisture
has entered the base unit/
handset.
L Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the base unit/handset are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Problem Cause/solution
TG6451BX(e).book Page 37 Wednesday, July 8, 2009 10:25 AM