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75
Troubleshooting
Useful Information
Answering System
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 66).
• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.
Problem Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
• The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 22).
• Memory is full. Erase unnecessary messages
(p. 60).
“ ” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
• Memory is full. Erase unnecessary messages
(p. 60).
You cannot operate the
Answering System from the
base unit or the handset.
• If another user is in use, you may not be able
to operate the Answering System. Try again
later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot operate the Answering System. Try
again later.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you entered the correct remote
code (p. 63).
• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
• The Answering System is off. Turn it on
(p. 65).
You cannot erase messages. • While another user is operating the
Answering System or a caller is leaving a
message, you cannot erase messages.
When you play back
messages or turn on the
Answering System, the
handset and/or base unit
announces the wrong day and
time.
• The date and time may be set incorrectly.
Set the date and time again (p. 14).
Problem Cause & Remedy
FULL
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