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1.8 Utilising the Call Centre
User Manual 97
To monitor
To clear data
Monitoring and Changing the Log-in/Log-out Status of
Extensions
The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution
group members by the DSS button light. It can also change their Log-in/Log-out status if needed.
To monitor
• The accumulated data is cleared.
"****" shows if the number to be displayed exceed the maximum displayable digits.
On-hook.
Enter ICDG extension
number.
Off-hook.
D-PT
Enter 739.
3 97
C.Tone
ICDG
extension no.
ICDG: Incoming Call Distribution Group
Press “CLEAR”.
D-PT
CLEAR
Press “SPRVS”.
D-PT
SPRVS
After viewing the status of waiting calls