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4.1 Troubleshooting
156 User Manual
I cannot send a call waiting tone to the
dialled extension.
• The other party has not set the Call Waiting
feature.
( Sending a Call Waiting Tone (Call Waiting),
1.4.4 Answering a Call Waiting, 1.7.3 Receiving
Call Waiting (Call Waiting/Off-Hook Call
Announcement [OHCA]/Whisper OHCA))
• The other party has set Data Line Security.
( 1.7.9 Protecting Your Line against
Notification Tones (Data Line Security))
I forgot the password. • Ask the manager to assist you.
( 2.1.1 Extension Control)
The background music started suddenly.
• Turn off the music.
( 1.7.8 Turning on the Background Music
(BGM), 2.1.4 Turning on the External Background
Music (BGM))
I do not want to display a number which
is stored in memory.
• Conceal the number.
( Storing the Names and Numbers, 3.1.3
Customising the Buttons)
The display does not show the message
described in the manual.
• The telephone is not a Panasonic proprietary
telephone.
This manual shows messages which appear
only on Panasonic proprietary telephones (e.g.
KX-T7636). ( 1.1.1 Before Operating the
Telephones)
I want to confirm my extension number.
• ( Your Extension Number in 1.1.1 Before
Operating the Telephones)
The date and time are not correct. • Set the date and time by system programming.
( Date and Time Set (000) in 3.3.2 System
Programming)
The display is not shown well.
• Change the Display contrast level.
( 3.1.2 Settings on the Programme Mode)
I want to distinguish the tones.
• ( To distinguish the ringing tones for each CO,
Intercom or ICD Group button (Digital proprietary
telephone only), 3.1.3 Customising the Buttons)
The MESSAGE button light lit. • Another extension left you a message waiting
indication during you were on the phone or left
your desk.
Problem Remedy