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2 User Manual
Note
In this manual, the suffix of each model number is omitted.
1.8 Utilising the Call Centre 1.9.3 If a Voice Processing System is Connected
Appendix Consult your dealer
1.1 Before Operating the Telephones Consult your dealer
This PBX can establish Incoming Call Distribution
Groups (ICDGs) by which a large volume of calls
from the external customers could be received.
One extension can act as the supervisor, and
monitor other group members.
Call Centre
Queuing
Customers
ICDG 01
ICDG 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
Message
Message
Message
Message
Message
M
essage
This PBX optionally supports Portable Station
(PS) system. A PS can be used
on the system with other wired telephone.
Wireless System
PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.
Computer
If you are using a certain Panasonic telephone
that is equipped with a navigation key/jog dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of a incoming call or a message waiting
by the lamp if it is equipped.
Easy Operation
ENTER
Navigation Key Jog Dial
Message/Ringer Lamp
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Date
06/24/99
06/24/99
Time
10:03AM
11:07AM
Ext
123
223
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• • • • • • •
Call Record (SMDR)