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Appendix
254 User Manual
5.1 Troubleshooting
Problem Remedy
The telephone does not work properly. • The wiring is wrong.
Check the wiring.
I cannot use the telephone. • The telephone is locked.
Unlock your telephone. ( "To lock" in
"2.5.4 Preventing Other People from Making Outside
Calls Using Your Telephone (Electronic Station
Lockout)," "3.1.4 Changing the Settings (Station
Programming)")
• Your telephone is connected to an EXtra Device Port.
System Programming is required. Consult your dealer.
Some features do not work. • System management may restrict certain features.
Consult your System Manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations work
when using a Proprietary Telephone.
• The Intercom line was not seized. The seized line, when
going off-hook, was changed by personal setting.
( "4.1.1 Initial Settings")
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM /
PDN button after going off-hook and follow the
instructions.
The parallelled Single Line Telephones
do not ring.
• This is the default setting.
Change the setting to ring. ( "2.7.13 Setting the
Parallel Connected Telephone Ringer (Parallelled
Telephone Connection)")
The telephone does not work using the
personal settings or with other settings
(One-Touch dialling, forwarding
destination, etc.).
• The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your desired
settings again. ( "2.7.14 Clearing the Feature
Settings at Your Extension (Station Programme Clear),"
To clear all settings" in "4.1.1 Initial Settings," "To clear
the button data" in "4.1.2 Customising the Buttons")
My Proprietary Telephone does not have
a function button.
• Some models do not have the function button.
Change a flexible button to the desired button.
( "4.1.2 Customising the Buttons")
Enter the specified feature number instead of the
function button. ( "Feature Numbers" in "2.1 Before
Operating the Telephones")