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28 Troubleshooting
N0009103 1.0
DHCP Error (1-4) DHCP Error 1 The WLAN Handset cannot locate a
DHCP server. It will try every four
seconds until a server is located.
DHCP Error 2 The WLAN Handset has not
received a response from the DHCP
server to a request for an IP address.
It will retry until a DHCP server is
found.
DHCP Error 3 The server refuses to lease the
WLAN Handset an IP address. It will
keep trying.
DHCP Error 4 The DHCP server offered the WLAN
Handset a lease that is too short. The
minimum lease time is 10 minutes.
One hour is the minimum
recommended lease time.
Can’t Renew DHCP Contact your system administrator.
Erase Failed Download process failed to erase the
memory in the WLAN Handset.
If error “int. error: 0F” is displayed,
turn the WLAN Handset off, then on
again. If error persists, contact your
system administrator.
Erasing memory The WLAN Handset has determined
that a download should occur and is
erasing the current software from
memory.
None. When the progress bar fills the
display line, the erase operation is
complete.
Internal Err. # # The WLAN Handset has detected a
fault from which it cannot recover.
Record the error code so it can be
reported. Turn the WLAN Handset
off, then on again. If error persists,
contact your system administrator.
Multiple GW The WLAN Handset is attempting to
communicate with two WLAN IP
Telephony Managers 2245.
Contact your system administrator.
Network Busy All access points are full or busy. Try call again later.
No IP Address Invalid IP address. Contact your system administrator.
No Net Access Cannot authenticate/associate with
access point
Contact your system administrator.
No Net Found Can be caused by a variety of issues Contact your system administrator.
No Reg Domain Regulatory Domain not set Contact your system administrator.
No PBX Response The WLAN Handset tried to send a
message to the Call Server and failed
to get a response.
Contact your system administrator.
Table 5 WLAN Handset messages, descriptions, and actions (Sheet 2 of 3)
Message Description Action